Mitsubishi offers a tailored range of service contracts for single and multi-site companies, on an annual or project basis.
1 Diamond Contract
24/7, 365 days a year telephone support for Mitsubishi Electric products
2 Diamond Contract
24/7, 365 days a year telephone support plus emergency engineer call-out availability. 3 free of charge training days also included.
3 Diamond Contract
Where down time is critical, and response is paramount a fully bespoke service covering all emergency call-out services plus any/all of the following is available:
Mitsubishi product inventory and status
Dedicated technical support telephone number
24/7 on-site engineer call-out availability
Fixed technical support response time
Annual maintenance visit
Programme code back-up
5 year extended warranty
Bonded on-site repairs
Technical manual library
Tech-Flex
A flexible approach to technical on-site support using a pre-paid bank of engineering hours.
The hours can be used for maintenance function, upgrades, hardware replacement audits or risk analysis.
The fourth industrial revolution has created what has been dubbed ‘Industry 4.0’. This white paper explains the background, consider the challenges and offer solutions to the adoption of I4.0.
